What This FAQ Section Covers and How to Use It
This page is organized around the questions that come up most when you're setting up an account, moving money, or trying to figure out what's available in your state. Each answer below is written by the team that actually manages the platform — not a third party. If your question is about depositing via PayPal or Venmo, those answers are in the
payments section. Account verification and identity checks are in the account section. State access and eligibility questions have their own entries because the rules differ depending on where you are — access to our casino lobby and sportsbook depends on applicable state law and is only available in eligible states. If you read through the FAQ and still need a specific answer,
our live chat connects you directly to the support team. Players in New York and Charlotte have used chat to resolve withdrawal holds the same session they opened the ticket.
- PayPal
- Venmo
- Play+