Reference

Privacy Policy at royaltybet

Your account data stays yours — we hold what is needed to verify you, clear a PayPal, Venmo or Play+ transfer, and trace your activity, and nothing more.

What we collect, in plain wordsPayPal, Venmo and Play+ recordsCookie switches you controlIdentity checks explained
royaltybet Privacy Policy at royaltybet
HOW WE KEEP IT

Cookies, Security and Record Keeping

Every privacy request reaches a real person, not a form that disappears. Identity documents sit in an encrypted store, only a small group of staff can open them, and each time a record is viewed it gets logged. Before your phone number, email or payout rail changes, a code goes to the old contact, so a stolen password alone will not move your money. Records tied to a PayPal, Venmo or Play+ transaction stay while the account is open and for the stretch state rules require afterward.

What We Hold

Account details, verification documents, login history and the trail behind every PayPal, Venmo or Play+ transfer. We collect nothing beyond what running the wallet and meeting state rules requires.

Cookies and Switches

A session cookie keeps you signed in between visits. Measurement cookies stay optional and off until you allow them in account settings, and we keep advertising trackers off casino and sportsbook pages unless you opt in.

Account Security

Before your phone number, email or payout rail changes, we send a code to the old contact and ask for it back. Live tables and wallet screens both drop the session after a long idle stretch.

Keeping and Closing

Records tied to a deposit or cashout stay while your account is open and for the stretch state rules require afterward. Ask us to correct a detail or close the wallet and we confirm in writing.

ASK US DIRECTLY

Reaching Our Desk About Your Data

Questions about your data land with the same team that handles your account. Live chat sits inside the lobby on desktop and in the mobile browser, and the reply stays in your account inbox so you can find it next week. For a copy of your records, a correction or a closure request, write from your registered email and name the payout rail — PayPal, Venmo or Play+ — so we can match you without a long back and forth. Identity documents upload through the same secure panel you used at verification.

Live Chat Open the chat panel inside the lobby on desktop or mobile and type your question about data, cookies or a cashout. You can save the thread to your account inbox so nothing gets lost.
Account Email Write from the email address on your account and tell us what you need — a record copy, a correction or a closure request. Answering from that address is how we know it is you.
Verification Panel Upload identity documents through the same secure panel used when you first verified. It is the quickest route to changing a name, address or payout rail on the wallet.

Privacy Questions We Get Asked

These are the ones that come up most often about data, cookies and cashouts. If yours is not here, the support desk above will take it and answer from the address on your account.

Your name, date of birth, address and email, plus the payment details behind your first PayPal, Venmo or Play+ transfer. We also log the device and browser you sign in from.

No. Verification is what lets us send money back to the rail you funded with, so we confirm your documents before the first withdrawal clears. Later cashouts reuse that same check.

Ask the support desk from your registered email and we close the wallet, stop marketing messages and delete what we are not required to keep. Transaction records stay for the period state rules set.

No. We do not sell or rent your personal data. Payment records stay with the processors needed to clear your PayPal, Venmo or Play+ transfer, and measurement cookies stay off until you allow them.

A session cookie keeps you signed in, and a small number of measurement cookies show us which lobby pages load slowly. You can switch the measurement ones off in account settings without losing access.

Message us from your registered email with the last four digits of your PayPal, Venmo or Play+ account. We send a file listing your account details, login history and transaction records.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.